Communications Officer (Dispatch)

911 Public Safety Telecommunicator (Full-Time)

Salary and Benefits:

Starting Salary for 911 Public Safety Telecommunicator is $36,000.00 annually. The employee benefits include retirement benefits under the Florida Retirement System, medical, dental and vision insurance, life insurance, leave accrual and paid holidays. Voluntary benefits are also available.

Job Summary:

The Wakulla County Sheriff’s Office is seeking qualified candidates for a Full-time 911 Public Safety Telecommunicator within the Communications Division.

911 Public Safety Telecommunicator responds to emergency and non-emergency calls for service, using a computer-aided dispatch terminal for entering call data. Bilingual candidates are encouraged to apply.

A complete, detailed job description for this position is available at the Wakulla County Sheriff's Office in the Human Resource Office.

This is an open advertisement for the Wakulla County Sheriff’s Office.

**Applicants must completely fill out employment history and references on the application to include accurate contact information for every employer and reference.  An explanation of gaps in employment is required, including all military service (if applicable, attach a copy of your DD214).  Failure to submit a complete application may result in your application being removed from further consideration.

Requirements:

The position requires the ability to utilize computer monitors, equipment, telephones and must be able to type at the prescribed rate of speed.  Must be able to work at a fast pace with little to no control over the incoming workload.  Must be able to maintain intense concentration and attention for extended periods of time.   In addition, applicant must successfully pass a Communications test and oral interview. The Florida State Exam for Public Safety Telecommunicator must be taken and passed. This testing will be administered by the State of Florida, Department of Health. Position requires minimum two (2) year commitment to the division after successful completion of Passing State board.

Ability to.... communicate verbally in a distinct, clear, concise, controlled, and pleasant manner in a wide variety of circumstances with good dictation in a well modulated voice.  Ability to type at a sufficient speed to accurately complete information for computer aided dispatch system. Ability to simultaneously communicate, interpret communications, and enters data into a computer terminal with speed and accuracy.  Ability to understand oral and written instructions.  Ability to sit for long periods of time.  Ability to wear department issued uniform.  Ability to work any shift.  Ability to handle irate and hysterical callers in a calm, courteous, and professional manner.  Ability to work under stress and to exercise discretion and independent judgment in a variety of situations.  Ability to establish and maintain effective working relationships with co-workers, supervisors, and an economically and ethnically diverse general public.  Skill in the use of telephone and computer equipment.  Skill in hand/eye coordination.

At a minimum, successful applicants must meet the following qualifications:

• Be a United States Citizen
• Possess a high school diploma or equivalent
• Possess and maintain a valid driver’s license
• Pass a drug test
• Pass a background investigation and fingerprinting, including but not limited to; no felony convictions; no misdemeanor involving perjury or false statement; no misdemeanor conviction of domestic violence; no dishonorable discharge from any of the Armed Forces of the United States.

The Wakulla County Sheriff’s Office is an E-Verify Employer and Equal Opportunity Employer and does not tolerate discrimination or violence in the workplace. 

The Wakulla County Sheriff’s Office supports a Drug-Free workplace.  All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Pursuant to Chapter 295, Florida Statutes, eligible veterans and spouses of veterans will receive preference in employment and are encouraged to apply. For applicants claiming Veterans' Preference, please attach supporting documentation that includes character of service (for example, DD form 214 Member Copy #4).

To apply please submit an application to the Wakulla County Sheriff’s Office.  Applications can be obtained through our website www.wcso.org.  or by clicking here or 15 Oak Street, Crawfordville, FL 32327

You may also contact the Human Resource Office at (850) 745-7120 for assistance.

Please mail or deliver the completed application including required documentation to:

Wakulla County Sheriff’s Office

Attention: Human Resources

15 Oak Street

Crawfordville, FL 32327-2090